Privacy Policy

You are entitled to privacy.

We treat your data with care and discretion. That is ensured by our rules and compliance processes. If you have any queries or issues, please do not hesitate to contact us via email at info@aftercareco.com

How Do You Manage Your Data?

You have complete control over your personal information. You have the freedom to exercise your rights and alter your preferences at any time.

Requests for Data Subject Rights

Depending on where you registered, your Aftercare account may allow you to view your information and make changes to or remove your data. If not, you may submit a request for access, deletion, or rectification, or object to our use of your email address or phone number.

You may also request that we discontinue sending you email and text messages.

Please be aware that we may need to retain certain information to respect your preferences (e.g., if you tell us to stop sending marketing emails, we will need your email address on file so that our systems remember that you no longer wish to receive marketing communications to that email address).

How We Collect and Use Data

We, like all companies, acquire data when you engage with us or share data that can be shared with us. We do this with sensitivity and caution to preserve your rights. Data may help you understand yourself better as a consumer and as a person. We can use the information we have independently or in combination to provide you with better services, and experiences.

How We Gather Information

We get information about you in a variety of ways and from a variety of sources. Personal information that may be used to identify you may be included in some of the information we collect, such as your name, email address, phone number, or postal address.

Please keep in mind that we may combine all of the information we gather about you to provide you with better services and user experiences.

You give it to them directly.

You provide us with your information when you sign up for an account on our websites or mobile applications, or when you phone or email us. We may request information such as your name, email or home address, date of birth, payment information, age, gender, and how you want us to send you information about our services, such as your home address, email address, or by texting you.

You communicate using websites and emails.

When you visit our sites, see our adverts, or use our services, we may utilize technologies that automatically gather information. For example, we use cookies (little text files placed on your computer's browser) to tell us what browser and operating system you're using, your IP address, the websites you visit, the links you click, and whether or not you've opened an email from us.

You Make Use of Mobile Apps

We may utilize technologies that gather information from your phone when you use our mobile applications to provide you with the best possible user experience. When you download the app, you agree to this.

This information might include your phone, information about your phone's operating system, how you use the app, and your actual location. You will receive a pop-up notification on your phone with the choice to accept or refuse to enable us to know your exact geolocation (exactly where you are standing or where you are accessing the internet).

General ways we use data

We use your information to help us achieve our goal of making a difference in the lives of individuals like you every day all around the world. We use your information, for example, to:

• Provide services to you
• Identify and verify your participation in our various marketing initiatives and websites.
• Answer any inquiries or requests for information you may have.
• Provide excellent client service.
• Transactional messages should be sent (such as account statements or confirmations)
• Send out marketing materials, surveys, and invites.
• Process your payment for the items you've purchased from us.
• Refunds and collections are processed and issued.
• Assist you in managing your services on the Aftercare website or app.

Site and App content

Plugins : Plugins from other firms, such as social networking sites, may be included on our websites. The Facebook "Like" button is an example of a plugin. These plugins may gather data (for example, the URL of the page you visited) and transmit it back to the company that made them. Even if you don't click on the plugin, this might happen. Even though they appear on our sites, these plugins are subject to the privacy policies and conditions of the firm that generated them.

Logins : Our websites may allow you to log in using a different company's account, such as "Login with Facebook." We'll only have access to the information you've permitted us to obtain from your account settings on the other company's account you're using to log in with when you do this.

Types of data we collect

We gather the following categories of data as a huge company to best serve all of our customers. Please keep in mind that this is not a full list of all the data types we gather, and many of them will almost probably not relate to you. Just inquire if you wish to discover what information we have about you.

What Kinds of Information Do We Usually Collect?

Information about how to contact us. Names (including nicknames and former names), titles, postal address, email address, telephone/mobile number, and contact information for associated individuals are all data items in this category (such as authorized users of your account).

Commercial and Transactional Data

Customer account information, qualification data, purchase history and related records (returns, product service records, records of payments, credits, etc. ), records related to services and application downloads and purchases, non-biometric data collected for consumer authentication (passwords, account security questions), and customer service records are all examples of data elements in this category.

Account Information & Unique IDs

Unique ID numbers (such as customer numbers, account numbers, subscription numbers, and rewards program numbers), system identifiers (such as usernames or online credentials), device advertisers, advertising IDs, and IP addresses are all examples of data components in this category.

How Your Information Is Protected

You must maintain your privacy. That is why we value it and take precautions to prevent its loss, abuse, or change. We value your privacy and take precautions to safeguard it against loss, abuse, or alteration. Technical protections such as firewalls, intrusion detection and prevention systems, unique and complicated passwords, and encryption can be used when appropriate. We also take organizational and physical security measures, such as training employees on data processing responsibilities, identifying data incidents and risks, limiting staff access to your personal information, and ensuring physical security, which includes properly securing documents when not in use.

Please get in touch with us.

Do you still have an issue or a question? We're here to assist you.

If you have any questions or concerns regarding your privacy or our data protection policies, please contact us immediately at info@aftercareco.com